BY BUYING OUR SERVICES YOU AGREE TO THE FOLLOWING:

1. IMEI services pricing can change without notice. However we will always strive to offer best possible service at best price.

2. 100% Money back guarantee if we cannot unlock your device granted you have provided the correct information.

3. Once IMEI or Serial is submitted, no cancellation is allowed within the stated processing time. Processing time described is an approximate value, it is not guaranteed since it depends on server loads, network availability, etc. We will do our best to obtain all unlock codes as quickly as possible. As we will do our best to cancel your order if you are in trouble.

4. If you claim codes/service doesn't work, clear continuous video must be provided so we troubleshoot and assist further. If you are having difficulties please contact us for further instructions on what we need to resolve your problem.

5. Wrong purchase, wrong IMEI, wrong model/carrier submission or hard locked phones(unless service is for unlocking such phones) will not be refunded.

6. If your phone is already unlocked or not asking for a code, no refund will be provided. Make sure your phone prompt for a code and is not unlocked prior to purchase.

7. No refund for Unlocks which do not work due to blacklisting in the country, an Activation Lock on the device, or issues with the handset hardware.

8. In case Apple iPhone unlocking, it does not unlock iCloud. There are no refunds for iCloud lock issues. Turns off Find My iPhone.

9. To protect buyers accounts we carefully check every purchase for fraud. If we suspect that any order has been placed by a suspicious buyer we reserve the right to hold it for further review or cancel any suspicious order.

10. The Service is a GSM unlock: Buyer is responsible to ensure whether the device will be CDMA compatible after unlocking. Each iPhone has its own compatibility for CDMA. If you need it unlocked for CDMA you have to check your imei number on your desired carrier BYOD site BEFORE purchasing. If it does not work with CDMA carriers I am not responsible and no refund will be given since your phone is still GSM unlocked.